HUMAN RESOURCE EXCELLENCE

I’m working with a client who called four days before they were holding a “vetting” meeting regarding major organization and culture change. The technical assessments, analysis and reviews were absolutely focused on the customer and productivity. A great technical solution. BUT, the change it required within the organization — structure, metrics, accountability, ownership, open communications, candid communications, etc. — the “behavioral” pieces that technical change will require had not been planned for. Key Stakeholders and “potential” resistance had not been analyzed with an influence strategy. So the “acceptance” piece of the process was not in place. While technical change will take place without a “change plan” — the technical solution will be significantly minimized and organization disruption including increased turnover could result without the managing change plan. Change management is a process. It WILL result in moving any technical solution quicker in an organization and is only a matter of using a few simple change tools/techniques. Let me know if I can help! It is a FUN part of a project and results in significant positive energy, pride, and productivity when change occurs without upheaval! You get to spend time CELEBRATING success when you implement Change Management as part of the rollout of a technical solution,